Registration is conducted through social media. There is no fee for this.

The teacher and you will discuss the lesson content and come to an agreement. Lessons range from JLPT preparation courses to free-form chat to brush up on your Japanese conversation skills.

Cancellations can be made up to 48 hours in advance. You can get 100% of your points back as long as the cancellation is within 48 hours.

Usually teachers don’t cancel lessons unless it’s a matter of emergency. However, if they do, they will make the cancellation from the teacher’s screen.

The display time is the local time on your device.

You can contact your teacher by sending them a message from the teacher’s introduction page.

Yes. Just contact the teacher and they will register you for group lessons (one teacher for multiple students). The lessons are cheaper this way.

We accept credit cards (Visa, JTB, American Express, etc.) and PayPal. With our special monthly subscription, on top of your private lessons, you will have unlimited access to over 500 additional videos. These videos include lectures from licensed Japanese language teachers. You will also receive extra points with the monthly subscription as a bonus. The points are valid for 6 months from the time of purchase. * For example, if you have weekly private lessons, you can spend the remaining days of that week studying Japanese language videos (over 500 available).

We do not store payment information on our database. We use reliable industry-standard payment services such as Stripe and Paypal to process payments, so your information will be safe.

As of March 2021, refunds are no longer available. Please use your remaining points for online lessons. If you have any questions, please contact customer support.

Please send a message to your teacher, and the two of you can work out available times and curriculum restructuring.

Please contact customer support. We will investigate the situation and contact you again.

Please contact customer support, as we will respond individually toward this matter.